Terms & Conditions

1. General
 

• Lumiere Aesthetic reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice.

• Continued use of the website implies acceptance of the updated terms.

• All products and services are subject to availability.
   

2. Product Information
 

• Products listed on this website are intended for professional, clinical, or aesthetic use only, unless stated otherwise.

• Product images are for representation purposes only; actual packaging or appearance may vary.

• We do not guarantee results, outcomes, or effectiveness of any product, as results may vary from person to person.
   

3. Orders & Payments
 

• Orders are confirmed only after successful payment.

• Lumiere Aesthetic reserves the right to cancel or refuse any order at its discretion.

• In case of payment failure or suspicious transactions, the order may be put on hold or canceled.

• Prices are subject to change without prior notice.
   

4. Shipping & Delivery
 

• Shipping timelines provided are estimated and may vary due to courier delays, location, or unforeseen circumstances.

• Lumiere Aesthetic is not responsible for delays caused by third-party logistics partners.

• Risk of loss or damage passes to the customer once the order is dispatched.
   

5. Returns, Refunds & Exchanges
 

• Due to the nature of aesthetic and medical-grade products, returns are strictly limited.

• Returns or replacements are accepted only for damaged, defective, or incorrectly supplied products.

• All return requests must be raised within 24 hours of delivery with proper proof (photos/videos).

• Refunds or replacements are subject to verification and approval.

• Lumiere Aesthetic reserves full rights to accept or reject any return request.
   

6. Cancellation Policy
 

• Orders once placed cannot be canceled after processing or dispatch.

• Cancellation requests before dispatch may be considered at Lumiere Aesthetic’s discretion.
   

7. User Responsibilities
 

• Customers are responsible for ensuring the correctness of delivery details provided.

• Misuse, incorrect storage, or improper handling of products voids all claims and liabilities.

• Products should be used strictly as per professional guidelines and manufacturer instructions.
   

8. Limitation of Liability
 

• Lumiere Aesthetic shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of products.

• We are not responsible for allergic reactions, side effects, or adverse outcomes resulting from product usage.

9. Intellectual Property
 

• All website content, including text, images, logos, and designs, are the property of Lumiere Aesthetic.

• Unauthorized copying, reproduction, or misuse of content is strictly prohibited.
   

10. Third-Party Links
 

• Our website may contain links to third-party websites.

• Lumiere Aesthetic is not responsible for the content, policies, or practices of any third-party sites.
   

11. Governing Law & Jurisdiction
 

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts of Maharashtra, India.
   

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us directly through our official communication channels.